Customer Support

Hire directly with no agency markups, no ongoing fees — just skilled Filipino remote workers to help you scale.

Hire Customer Supports

The Same Role, the Same Impact — at a Fraction of the Cost

/mo

$16,800 yearly

/mo

$65,000 yearly

Monthly Salary Comparision

1 Hire in the AU

$65,000 yearly

1 Hire in the Philippines

$16,800 yearly

Respond to customer inquiries via phone, email, or chat in a timely and friendly manner.
Provide accurate information about products, services, and policies.
Resolve customer issues by identifying problems, troubleshooting, and offering effective solutions.
Document customer interactions and track issues to ensure thorough follow-up and resolution.
Collaborate with internal teams to address escalated issues and ensure customer satisfaction.
Identify recurring customer concerns and suggest improvements to enhance the customer experience.
Maintain a positive, empathetic, and professional attitude toward customers at all times.

Proven experience as a Customer Support Representative, Call Center Agent, or in a similar customer service role.
Strong verbal and written communication skills.
Excellent problem-solving abilities and a solution-oriented mindset.
Proficiency with customer service software (e.g., Zendesk, Freshdesk) and Microsoft Office.
Ability to multitask, prioritize, and manage time effectively in a remote work environment.
High level of patience and professionalism when handling customer concerns.

Let's Get Started

Talk with a Hiring Expert and scale your team stress-free with outstanding remote talent — for up to 80% less.